The hotel's modern decor and spacious common areas made it feel welcoming. The staff were attentive and helped with my luggage, ensuring I felt comfortable throughout my stay. Accessibility was a plus for someone like me!

More seating in the lobby would be nice.

Families should check it out

Had a great experience staying here. The staff were incredibly kind, even noticed us coming in late and opened a door for us. Really made us feel at home.

The Kuma bear theme room was delightful, but the room decor felt outdated.

Nice spot for a solo stay

I enjoyed my 2 nights here! The room was cozy and pretty quiet, which was awesome for sleeping. Bathroom had all the necessities, though it felt a bit retro. The location is cool too, close to shops and food places. There’s a restaurant on site. Just wish the A/C worked a bit better, it got hot at times.

perfect mix of modern comfort and local charm with cute kumamon-themed room

Staff attentive, clean facilities.

The location is fantastic, just a short walk to the castle. Our room was spacious and comfortable with generous amenities. Staff were friendly and helpful. Breakfast had a good variety of tasty options. Overall a very pleasant stay! 😊

i recently stayed here and it far exceeded my expectations. the location was perfect, just a short walk to kumamoto castle and multiple shopping spots. the room was comfortable and the breakfast spread was generous and delicious.

the central air conditioning was limited.

The themed room was a hit! I loved the spacious layout and the unique decorations. Plus, the bathroom had a bathtub, score! Really enjoyed the easy access to the bus terminal, making travel super convenient.

Felt very welcomed, nothing to complain about.

The Kumamon-themed room was a delightful surprise with its charming decor and spacious layout, creating a fun atmosphere for our stay. The staff provided exceptional service, making check-in and parking a breeze. Additionally, the location was ideal, with easy access to shops and restaurants. However, the walk to the train station was cumbersome with luggage, and the parking arrangement was a bit unconventional. While the breakfast options were tasty, a few more healthy snacks would have been a nice addition.

I loved the modern decor and spacious common areas, making it easy to navigate. The hotel staff were attentive and helped with my luggage, ensuring a comfortable and accessible stay for seniors.

More seating in the lobby would be nice.

Clean room, friendly staff, the breakfast spread was impressive with a variety of options freshened up for my second day, and I appreciated the convenience of nearby parking since our car was too large for the hotel lot.

Nothing that I didn’t like.

This hotel suits me perfectly and offers amenities like free wi-fi, a 24-hour reception, and laundry services. I fondly remember how the staff helped me find my way on my first visit. I highly recommend it for a romantic escape.

This place suits me perfectly with great amenities like free wi-fi, 24-hour reception, and luggage storage. The staff returned my forgotten earpods on my first stay, which I truly appreciate. Highly recommend staying here!

Loved the cute Kumamon room and comfy beds. parking fees were a bit high.

The breakfast buffet was a real treat, overflowing with local goodies that left my taste buds dancing! Plus, the staff were super friendly, making me feel right at home. The location is also prime, just a hop away from Kumamoto Castle.

While the hotel was decent, the room felt a bit cramped for my liking. The amenities were basic—don’t expect anything out of this world.